Retail Coach / Trainer (m/f/d) Germany & Austria
Munich, BY, DE
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
• Do you have a significant experience as a Coach or Trainer?
• People are your passion?
• Do you have Retail experience or worked with people from retail?
• Are you known for your effective communication and for showing initiative?
• You recognized to be a methodical and pedagogical individual?
• Do you know how to create a training plan and work cross-functionally with international head office teams?
• Do you enjoy providing high-impact training and coaching to develop teams?
• You speak fluent German & English, French is a plus
If this is the case, then we would love to hear from you!
What are we expecting from you?
The Training Manager is part of the German Retail Team, as a direct report of the Retail Director. (S)He is responsible for defining and implementing the training strategy and action plans for training activities, nurturing a learning culture in line with the Maison's values.
This role's responsibility is to empower local teams to support and grow performance on the shopfloor, improve customer experience and communicate the values and culture of the Maison.
(S)He will be responsible for implementing and maintaining in the German & Austrian market the training strategy developed by Van Cleef & Arpels International & supported by the Europe region, with the purpose of nurturing excellence throughout our boutiques, while being a permanent & consistent support of its business performance.
In order to do so, you will focus on defining a local training strategy / plan for our German and Austrian stores;
Another major role that you will have will be to be a trainer by delivering high-impact training, implementing a coaching plan for the store team, encouraging learning;
You will also be a business partner of local teams, monitoring performance and skills, and identifying training needs.
Your benefits:
- 13 salaries
- Bonus once a year
- Complete takeover of Germany ticket
- Monthly 25 Euro restaurant vouchers
- EGYM Wellpass takeover 60%
- 50 Euro birthday voucher
- 521 Euro vacation bonus
- Further training offers
- Staff sale and Family & Friends Sale
...
More than a job... it's an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.